Policy

RETURNS/EXCHANGES:

• All sales are FINAL. I do not refunds, credits, or exchanges.

SHIPPING:

• Shipping times differ for certain products. Shipping time will be listed in the item's description.

 

• I am NOT responsible for whatever happens to your package after it is shipped out. If you're experiencing problems with your package please contact your local post office.

 

• DIGITAL PRODUCTS: All Digital products will be shipped through EMAIL and also be available at checkout. if you're experiencing problems with this please contact the email down below.

 

• CUSTOMS: Turn-around times are listed in item's description. Sometimes project might take longer than usual, if so you will be informed. If not please contact the email below.  

RULES AND REGULATIONS

(These apply to any project commissioned by ERA OF OXY LLC )

• I AM A HUMAN BEING. This business is currently SOLO-RAN. I am not a factory worker or robot. Disrespect will result in the termination of your project with no compensation.

 

• I DO NOT do refunds, exchanges or returns. I spend time making work therefore the time will be paid. DEPOSITS ARE NOT ACCEPTED. However, If you're in dire need of a deposit please notify me. Invoices are sent through Shopify.

 

• I WILL NOT COPY WORK.

 

• I DO NOT DO LAST MINUTE WORK. The only exception is if a rush-fee has been purchased. Also, I will not be rushed based on your accord. Rush-fee Turn-around time is listed in item description. 

 

• Please look at my work schedule after purchasing. Revision time and Closed office hours are not included in turn-around time.

WORK HOURS:

CONTACT:

• If would like to contact me please contact me through the website, email: eraofoxyinquire@gmail.com, or my IG page: @OXYERA